Everything You Need to Know: Privacy, Care & Orders

Practical information about ordering, materials, measurements and collector support.

Nya-chan holding an unmarked parcel in the Otakudolls gallery

Choosing a model

Start with the character, the height and the material you need. Every product record keeps the manufacturer data available so you can compare options before ordering.

Why choose Otakudolls?
Explore anime, gaming and pop-culture models through their documented material, measurements and manufacturer information before choosing a piece for display or photography.
Are your dolls good for collectors?
The catalog is organized for collectors who compare characters, materials, measurements and manufacturer records before choosing a model.
Can I choose a doll based on my favorite franchise?
Yes. Use the fandom directory or product categories to browse available models by the worlds and characters you follow.
Are these dolls suitable for display and photography?
Models are presented with their available measurements, materials and body information so you can compare options for your display or photography setup.

Materials & measurements

Construction and dimensions change between models. Platinum Silicone, Medical TPE and head combinations are listed per product, with height, weight and body measurements taken from the manufacturer tables.

What materials are used to make the dolls?
Material varies by model. The catalog uses Platinum Silicone, Medical TPE, Silicone + Vinyl Head and TPE + Silicone Head. Check the product specification and selected variation before ordering.
Where do height and weight measurements come from?
Measurements come from manufacturer body tables linked to the product. Compare the measurement tab before choosing a model.
Can I customize my doll?
Available options vary by model. Contact us with the model name and your requirements so we can help you review the available product options.
How should I care for my model?
Care depends on the material and construction. Contact us with the product name or body code for model-specific guidance.

Shipping & orders

Parcels are plain and unmarked, and orders dispatch from warehouses inside the European Union and the United States. Delivery options and timing are confirmed per destination and model.

How is the parcel packaged?
Orders use plain, unmarked packaging without product references or store branding.
Do you ship internationally?
Yes. Otakudolls offers worldwide shipping. Contact us with your destination and chosen model for order-specific delivery information.
How long does delivery take?
Delivery timing varies by destination and model. Contact us before ordering for the information available for your chosen model and destination.
Can I return my order?
Read the Terms and conditions before ordering. Contact us if you need clarification for your destination or order.
What payment methods do you accept?
Available checkout methods include Visa, Mastercard, PayPal and Stripe.
How can I track my order?
Contact our team with your order details if you need help checking an order status.
Do you offer a warranty?
Product and order conditions are set out in the Terms and conditions. Contact us with the model name if you need clarification before ordering.

Catalog & support

Browse by category, franchise or manufacturer, and ask us to compare models. Our team in Spain can help you check availability, options and specifications before you order.

Do you have anime and video game inspired models?
Yes. Browse the catalog by anime dolls, video game dolls and pop-culture collections.
Are new fandoms and styles added regularly?
The available selection changes over time. Browse featured models and the fandom directory to see the current catalog.
Can you help me choose a figure?
Tell us your preferred character, material, scale and intended display or photography setup. We can help you compare available models.
How do I contact Otakudolls?
Use the contact form on this page, send us an email from the footer link, or message the team on WhatsApp. Include the model name so we can answer precisely.

Bring your favorite aesthetic to life.

Compare models, explore materials, or ask us about your next piece.